PCI DSS 9.1.2: Assigning Physical Security Roles and Responsibilities
Physical security governance requires clear role definition. PCI DSS 9.1.2 mandates that organizations document, assign, and communicate physical security responsibilities to ensure consistent protection of cardholder data environments. Without defined roles, accountability gaps emerge and security controls weaken.
What this means
This control requires your organization to create documented physical security roles that specify who is responsible for each aspect of Requirement 9 activities—including access control, monitoring, incident response, and facility management. These roles must be formally assigned to specific individuals or teams and communicated so everyone understands their responsibilities. This establishes a clear chain of accountability and ensures physical security activities are executed consistently.
How to comply
- 1.Document all physical security roles needed to support your cardholder data environment (e.g., security manager, access control officer, facility manager, incident responder).
- 2.Define specific responsibilities for each role, including tasks like granting/revoking access, monitoring entry points, and responding to breaches.
- 3.Assign each documented role to appropriate personnel with the necessary skills and authority.
- 4.Communicate role assignments to all relevant staff through written policies or position descriptions.
- 5.Review and update role assignments annually or when organizational changes occur.
- 6.Maintain records of who holds each role and when assignments were made or modified.
Evidence auditors look for
- Physical security policy document listing defined roles and responsibilities
- Job descriptions or role matrices mapping physical security activities to assigned personnel
- Organizational chart showing physical security reporting structure
- Email or memo confirming role assignments to named individuals
- Training records documenting staff acknowledgment of their physical security responsibilities
- Access control logs showing who approves and revokes physical access
- Incident response procedures naming the responsible role for each step
Frequently asked questions
When will FAQs be available?
The FAQ for this control is currently being prepared.
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